UPS Maintenance and Service

Prior to dispatch, all systems are subjected to a factory testing procedure (which may be witnessed) and a certified copy of the results together with certificates of conformity are shipped with the system.

As with all electronic equipment regular preventative maintenance is recommended in order to ensure sustained and predictable operation.

We offer a wide range of preventative maintenance plans which offer you the flexibility to decide which level of cover is appropriate for your business needs.

Maintenance plan options include:

  • Scheduled maintenance visits at a time to suit you.
  • Emergency call out within agreed response times.
  • Labour & travel inclusive – fixed cost.
  • 24/7 emergency contact with on-call engineers.
  • 24/7 remote monitoring.
  • Spare parts cover for systems outside of  warranty.
  • Battery impedance testing.
  • On site ‘crash kit’.

Additional services include:

  • Thermal imaging.
  • Load bank testing.
  • Black building testing.

We are an authorised service partner to RIELLO UPS.  Our engineers have successfully completed comprehensive training in the commissioning, maintenance and servicing of Riello UPS products.

On successful completion of the training, engineers are certified and allocated an ID card with a unique identification number which you can use to verify the individual’s certification status and core competencies.

The Riello Certified Engineer initiative is designed to protect customers who require us to provide servicing and approved spares for their UPS, by enabling them to check if their chosen engineers are fully trained and competent to carry out the work.